Terms of service

Last updated: 28 May 2026

These terms explain how you may use the Longstone IT website. They are written to be clear and fair. If you become a client, the services we provide will be covered by a separate proposal, agreement or set of service terms.

Who we are

This website is operated by Longstone IT, based at The Shed, 12 Kenwith Drive, Kingsbridge, TQ7 1DU.

You can contact us at info@longstoneit.com or on +44 (0)1548 800 008.

Using this website

You agree to use this website lawfully and respectfully. You must not:

• use the website in a way that breaks the law or infringes someone else’s rights;
• try to gain unauthorised access to the website, server, hosting, forms or connected systems;
• introduce malware, harmful code, excessive automated requests or anything designed to disrupt the website;
• copy, scrape or reuse website content in a way that is unfair, misleading or commercial without permission;
• submit information that is false, offensive, confidential to someone else, or not yours to share.

Website information

We aim to keep website information accurate, useful and up to date, but it is provided for general guidance only. It is not a substitute for advice based on your own systems, risks and business needs.

We may change, remove or update website content at any time.

Enquiries, calls and services

Sending an enquiry, completing a form or booking a call does not create a client relationship or guarantee that we will provide a service. If we recommend or agree work, the details, fees and responsibilities will be set out separately.

Any service estimate, recommendation or timescale given through the website or during an initial conversation is subject to review once we understand the full situation.

Intellectual property

The design, branding, text, images, icons and other website content are owned by Longstone IT or licensed to us unless stated otherwise. You may view and print pages for your own personal or internal business use. You must not reproduce, sell, publish or adapt our content for commercial use without written permission.

Third-party tools and links

This website may include links to external websites or embedded tools, such as booking tools, consent tools, calculators, security services or other third-party services. These services may have their own terms and privacy information.

We are not responsible for external websites or third-party services, although we try to choose suppliers that are reputable and appropriate for the website.

Website availability and security

We take reasonable steps to keep the website available, secure and working properly. However, we cannot promise that it will always be uninterrupted, error-free or free from vulnerabilities.

You are responsible for using your own device, browser and internet connection safely.

Liability

Nothing in these terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent allowed by law, we are not responsible for losses arising from use of this website or reliance on general website information, including loss of profit, business interruption, loss of data, loss of goodwill, or indirect or consequential loss.

Privacy

How we collect and use personal information is explained in our Privacy policy.

Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page.

Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, unless consumer protection law gives you the right to use another court.