Monthly support plans Kingsbridge, Salcombe, Totnes, Dartmouth, Plymouth, Ivybridge, Torquay, Exeter

Longstone IT can provide tailor made IT support contracts to fit your individual needs….

Tech Buddy – Monthly support plan Taking the pain out of computer problems.

We are now offering monthly payment plans for home users. We realise that home users’ needs may not be as regular or urgent as business customers’ so we allow for this in our pricing. A monthly payment plan means you will never have any un-suspecting IT costs relating to your computer. It also means you can phone, email or pop in and ask us questions any time without worrying about the cost mounting up.

Price £10 per month or £100 a year per PC.

Our “Home Maintenance & Support” plan includes:

  • Any telephone, remote or in office support and labour needed
  • Monitoring software installed on PCs to alert us with potential problems and perform the following remotely:
    • Checking status of the disks, memory and processors
    • Checking anti virus is running and firewalls are in place
    • Installation of the latest Windows security updates
    • Installation of any other software updates needed
    • Checking any backup software is running
    • Removal of un-needed start-up items
  • Calls answered on a priority basis
  • Discounted rates for on-site work
  • Free anti virus software
  • Free support for any printers, ipads, smart phones etc that are used with that machine

For home users we can guarantee that you will never pay more than £80 labour for any computer problem. We offer fixed fees for home users so you know where you stand right from the start.

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